What should I do if I forget my password for the monitoring device?

If you forget the password:

  1. On the app’s device list interface, long-press the device with the wrong password and select “Delete.”
  2. Locate the reset button on the device, press and hold it for 6-8 seconds. The device will automatically restore factory settings (usually with a voice prompt).
  3. Refer to the user manual or instructional video to reconnect to the network. Once successful, set a new password.

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